Legal
Privacy Policy
Last updated 2026-05-07
This is a starting policy intended to be reviewed and finalized by qualified counsel before any commercial launch. It reflects ForgedLift’s current data practices but is not legal advice.
Information we collect
When you submit a quote request, schedule a service appointment, register a warranty, or contact us, we collect the information you provide — typically your name, email address, phone number, ZIP code, service address, and details about your project.
When you visit our website, we automatically collect device and usage information through cookies and similar technologies — for example, your IP address, browser type, pages viewed, and referring URLs. We use this information for analytics, performance monitoring, and security.
How we use information
- To respond to quotes, schedule appointments, and complete services
- To process payments and honor warranties
- To send service-related communications (SMS, email)
- To improve our website, products, and customer experience
- To meet legal and regulatory obligations
- To prevent fraud and protect our customers
SMS and call communications
By providing your phone number, you consent to receive service-related SMS messages and calls from ForgedLift, including quote follow-ups, appointment confirmations, arrival-window notifications, and post-install review requests. Message and data rates may apply. Reply STOP to opt out at any time.
How we share information
We do not sell your personal information. We share information only with:
- Service providers (payment processors, lenders for financing, SMS/email providers, analytics)
- Manufacturers when warranty registration requires it (Clopay, Amarr, Liftmaster)
- Authorized franchisees serving your geographic area
- Law enforcement or regulators when legally required
Your rights
Depending on where you live, you may have the right to access, correct, delete, or port your personal information; opt out of certain processing; or restrict our use of your information. To exercise these rights, contact us at privacy@forgedlift.vercel.app.
California, Virginia, and other state residents
California (CCPA/CPRA), Virginia (VCDPA), Colorado (CPA), and other state laws provide additional rights including the right to know what personal information we have collected, to delete it, and to opt out of the sale or sharing of personal information. We do not sell personal information.
Cookies
We use first-party and third-party cookies for site functionality, analytics, and advertising attribution. You can disable cookies in your browser settings, though some features (e.g. the quote form) may not work without them.
Children
Our services are not directed to children under 13, and we do not knowingly collect personal information from them.
Changes to this policy
We may update this policy from time to time. The “last updated” date at the top of the page reflects the most recent revision. We will notify you of material changes via email or a prominent notice on this page.
Contact
Privacy questions: privacy@forgedlift.com
General contact: customercare@forgedlift.com